Privacy policy

Privacy Policy
Effective Date: September 18, 2025

X-Tan Sunless (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or use our services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following categories of information:

  • Contact details: name, address, phone, email.

  • Payment information: credit/debit card or other payment details.

  • Account details: username, password, preferences.

  • Transaction history: items viewed, added to cart, purchased, returned, exchanged.

  • Device and usage information: IP address, browser type, cookies, and activity on our site.

  • Communications: emails, chats, customer support inquiries.

We do not knowingly collect personal data from children under 13. If we discover we have inadvertently done so, we will delete it promptly.

2. How We Use Your Information

We use personal information to:

  • Process orders, payments, and deliveries.

  • Provide customer service and respond to inquiries.

  • Improve and personalize our Services and shopping experience.

  • Send promotional emails and marketing (with your consent, where required).

  • Detect fraud, secure our systems, and comply with legal obligations.

  • Conduct surveys, research, and service improvements.

You may opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers: e.g., Shopify, payment processors, shipping carriers, IT/security providers.

  • Business partners: for marketing or advertising (where permitted by law).

  • Legal authorities: when required to comply with applicable laws or protect safety and rights.

  • Corporate affiliates or successors: in case of a merger, acquisition, or sale.

4. Cookies & Tracking

We use cookies and similar technologies to improve functionality, remember your preferences, analyze traffic, and personalize advertising. You may disable cookies in your browser settings, but some features may not work properly.

5. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt out of sale/sharing of data or targeted advertising.

  • Restrict or object to processing.

  • Data portability (receive your data in a portable format).

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us (see below). We may verify your identity before responding.

6. Children’s Privacy

Our Services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children. Parents or guardians may contact us if they believe a child has provided personal data.

7. Security & Retention

We take reasonable technical and organizational measures to protect your information. However, no system is completely secure. We retain data only as long as necessary for business, legal, and compliance purposes.

8. International Data Transfers

We may transfer your information outside your country, including to the U.S. Where required, we rely on legal safeguards such as Standard Contractual Clauses.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new “Effective Date.” If changes are material, we will provide notice as required by law.

11. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, contact us:

Email: hello@xtansunless.com
Mailing Address: X-Tan Sunless, 41630 Winchester Road, Suite D, Temecula California 92590, United States